Hero - Aerial Westhaven

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Discover the story of Auckland, learn more

Hero - Ferries

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Find out how to get around Auckland, learn more

Hero - Rangitoto View

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Relax in the great outdoors, learn more

Hero - iSITE

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Get help with planning your stay, learn more

Hero - Rangitoto Volcanic Rock

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Explore Auckland's volcanoes, learn more

Auckland

Safety for visitors

New Zealand is one of the safest travel destinations in the world. But we still advise you to take a look at our simple tips to help ensure you stay safe and have a great time in Auckland.

Keeping yourself safe

  • If possible, go places with someone you know and trust
  • Be aware of your surroundings when walking and sightseeing
  • Late at night, stay in places that are well lit and with other people. Don’t take short cuts through parks or alleyways. Take a taxi or get a ride with someone you know
  • Drugs and more than moderate amounts of alcohol can lower your awareness and increase your vulnerability
  • In a bar, avoid accepting drinks from strangers and don’t leave your drink unattended
  • If using an ATM withdraw small amounts - preferably during the day - and shield your pin.
  • Don’t carry large amounts of cash or expensive jewellery
  • Keep valuable items close to your body
  • The police recommend you don’t accept rides from people you don’t know
  • While still relatively safe in New Zealand, we recommend you don’t hitchhike
  • Lock your accommodation (including campervans) and secure windows at night
  • Carry a mobile phone and don’t hesitate to dial New Zealand’s emergency phone number if you feel unsafe or threatened - dial 111
  • Carry a basic first-aid kit for use in emergencies

Keeping your possessions safe

  • Always lock your accommodation or vehicle and keep windows secure when unattended, and at night
  • Never leave valuables in parked vehicles
  • Don’t leave maps, luggage or visitor brochures visible in your vehicle
  • Store valuables securely, ideally in a safe at your accommodation
  • Try and park campervans in designated areas
  • Never leave bags, backpacks, wallets or cameras unattended in any public place, especially airports, ferry terminals or railway stations
  • If any of your possessions are stolen or valuable items misplaced, advise local police as soon as possible.
  • Keep copies of your important documents, e.g. passport and credit cards, and keep them separate from the originals. Keep a record of the description and serial number of valuable items, e.g. digital cameras

Getting help

  • The emergency telephone number in New Zealand is 111. It is a free phone call. If you have an emergency and need a quick response from the Police, the Fire Service, Ambulance or Search and Rescue, dial 111
  • Don’t hesitate to contact the police if you feel unsafe or threatened. And do report any theft and crime to the police immediately

Source: Tourism New Zealand