16-17 May 2016
ANZ Viaduct Events Centre, Viaduct Harbour
Auckland, New Zealand

General information

  • Banking

    Banks offering currency exchange facilities are located close to the event venue. Banking hours are 9am-4.30pm, Monday to Friday. Travelex currency exchange stores are open every day of the year for all international arrivals and departure flights. Automatic Teller Machines (ATMs) are also available at Auckland Airport.

    All major credit cards are accepted in Auckland and ATMS are available in numerous locations throughout the city.

  • Business hours

    Business hours are generally from 9am-5pm Monday to Friday.

    General shopping hours are 9am-5pm or 6pm Monday to Friday and 10am-4pm weekends. Many stores operate late night shopping on Thursdays or Fridays until 9pm.

  • Car rental

    Avis Rent a Car is offering corporate rates to event delegates. Call the local Avis office in your country and quote the booking reference number AWD Z994400.

  • Climate

    May is late autumn (fall) in New Zealand, when Auckland has an average daytime temperature of 20°C to 13°C (68 to 55 degrees Fahrenheit). As Auckland has a maritime climate, it is recommended that you bring an umbrella and a jacket or sweater.

    If you are travelling further south before or after the summit, temperatures are cooler so please pack accordingly. For weather information visit metservice.co.nz.

  • Currency

    The New Zealand dollar (NZD) is the official currency in the following denominations:

    Coins: 10c, 20c, 50c, $1 and $2

    Banknotes/Bills: $5, $10, $20, $50 and $100.

  • Currency exchange

    Banks offering currency exchange facilities are located within 10 minutes’ walk of the ANZ Viaduct Events Centre. Banking hours are generally 9am-4.30pm Monday to Friday. The bank at Auckland Airport is open extended hours for all arriving and departing flights.

    All major banks have Automatic Teller Machines (ATMs) throughout the terminal. Travelex is open Monday to Sunday for all international flights. The BNZ is open for all banking needs except foreign currency.

    The exchange rate is subject to market fluctuations. The New Zealand dollar is the official currency. For a currency conversion guideline, click here.

  • Dress

    The dress for the summit and social events is business attire.

  • Electricity

    New Zealand’s mains electricity is 230/240 volts, 50 hertz. Most hotels and motels have 110 volt AC sockets for electric shavers.

    You will need an RJ45 type plug to connect your laptop into a computer socket in New Zealand, and an adaptor with a flat, angled two or three-point power plug to connect to the power supply.

    Electricity supply is generally very good and reliable; most is generated via hydro electric schemes in the South Island.

  • Insurance

    It is strongly recommended that you purchase comprehensive travel insurance to cover the duration of your visit to New Zealand and to protect you against cancellation charges, loss or damage to your luggage and personal effects, loss of cash and medical expenses.

  • Language

    New Zealand has three official languages – English, Māori and sign language.  English is the most commonly spoken language.

  • Medical facilities

    Delegates should arrange their own medical and dental insurance cover. Delegates may visit any hospital or health centre in Auckland should they need medical treatment or consultation.

  • Personal safety

    New Zealand is generally a very safe place to travel, with a relatively low crime rate, few endemic diseases and an excellent healthcare system.

    However, you should take the same care with your personal safety and your possessions as you would in any other country, or at home. Take copies of your important documents such as your passport and credit cards, and keep them separate from the originals. You should also keep a record of the description and serial number of valuable items such as digital cameras. In an emergency dial 111.

  • Refreshments

    Morning tea and lunch will be provided for delegates on 16 and 17 May. Delegates will be responsible for their own breakfast and dinner arrangements apart from the Summit Dinner on Tuesday 17 May.

  • Restaurants

    There are many excellent places to eat within walking distance of the Viaduct Events Centre and the summit hotels. Please check with the concierge at your hotel for recommendations or ask the team at the summit registration and information desk.

  • Special requirements

    Every effort will be made to ensure delegates with special needs are catered for. If you require any specific assistance or catering, please provide the necessary details on your registration form.

  • Taxes

    Goods and services sold in New Zealand are subject to a 15% Goods and Services Tax (GST). Retail suppliers are required to show the GST inclusive price on goods and services, and must clearly state if the tax is not included in the advertised price.
    GST cannot be claimed back on purchases when leaving New Zealand. However, depending on the retailer, some goods can be purchased on a GST exclusive basis at the point of purchase, where it can be demonstrated that the items are leaving the country. The retailer is required to courier the items to the airport for you to collect on departure.

  • Taxis

    The taxi fare for a 5km ride in Auckland can cost approximately NZ$10 - $12.

    Corporate Cabs

    P: 09 377 0773
    E: akbookings@corporatecabs.co.nz
    Online bookings corporatecabs.co.nz

    Co-op Taxis

    P: 09 300 3000
    E: info@cooptaxi.co.nz
    Online bookings: cooptaxi.co.nz

  • Telecommunications

    New Zealand has both analogue and GSM digital networks. Check with your phone company before leaving home about international mobile roaming facilities available in New Zealand and associated costs. There are three major networks providing this service – Telecom, Vodafone and 2Degrees, with a good national coverage. Due to the local topography there may be some coverage issues in mountain or beach areas. SIM cards can be purchased at Auckland Airport.

    The emergency number for police, fire and ambulance is 111.

  • Time

    New Zealand is one of the first places in the world to see the new day; in May the time is 12 hours ahead of GMT (Greenwich Mean Time).

  • Tipping

    Tipping is not a customary or expected practice in New Zealand, but when offered for good service is always appreciated.