Welcome to our information page for Activate Tāmaki Makaurau service providers

Updated 2 May, 2022

Business Advice and Implementation Grant funding applications closed

The Activate Tāmaki Makaurau programme, supported by a team of over 1100 service providers, has now seen over 10,000 applications for Auckland businesses to receive support since registrations opened on 1 December 2021.

Due to this demand, Business Advice support (as of 4pm on 22 March) and Implementation Grant support (as on 4pm on 24 March) are now closed for funding applications.

Unfortunately, businesses who have not yet applied for funding can no longer access Business Advice and/or Implementation Grant support.
 

If you have a service provider enquiry, the fastest way to receive a response is by contacting serviceproviders@aucklandnz.com directly.

Service provider explainer video series

Watch our three-part series to help registered service providers use the Activate Tāmaki Makaurau portal. These detailed step by step instructions will guide you on how to register, handling proposals and invoicing requirements.

 

Video series one: How to access to portal, find proposal requests, review business details, upload proposals and provide support to clients
Video series two: How to track the status of a proposal, sign a contract and start working with clients
Video series three: How to find purchase orders (POs), invoice and receive payments 

 

Key documents for Activate Tāmaki Makaurau service providers

 

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User Guidelines and Support

• Key steps businesses need to take to work with a registered service provider, watch the explainer video.

Service Provider Guide for Activate Tāmaki Makaurau portal

Service provider registrations closed

Over 8000 Auckland businesses have received support since registrations opened on 1 December 2021. Due to this demand, Business Advice and Implementation Grant funding applications are now closed, and as of 4pm on 24 March, we are no longer accepting service provider registrations.

 

 

 

FAQ's

If a business is a current client of yours, it is considered a ‘client relationship’ and it is possible you may be able to provide services to them. 
If you or anyone in your business has a business interest with a prospective business client, it is considered a conflict of interest and must be declared. A ‘business relationship’ includes but is not limited to:

  • Anyone on your team having a shareholding in the business
  • The business having a shareholding in your business
  • An existing interdependent business relationship between your own business and the client business such as:
    • You/they are an integral part of your/their value chain
    • You/they contract work for other clients to them/you
       

Activate Tāmaki Makaurau is the delivery programme for the Auckland business support package announced by the Minister of Finance and the Minister of Small Business on 22 October 2021.
Activate Tāmaki Makaurau includes support specifically for the areas below:

  • Business Advice  
  • Implementation Grants  
  • First Steps – health and wellbeing support  
  • Business community resources 

Activate Tāmaki Makaurau connects eligible Auckland businesses with this support. It allows businesses to navigate the current environment and build resilience by helping them work through tough decisions, seize future opportunities, and adapt where necessary to enable recovery and growth. 
 

Due to demand, Business Advice support (as of 4pm on 22 March) and Implementation Grant support (as on 4pm on 24 March) are now closed for funding applications.

Business Advice support may include (but is not limited to):

  • Identifying key issues facing a business
  • Creating a list of activity that could help resolve a business’s issues 
  • Developing a plan to address 1-2 key issues

Implementation Grant support may include (but is not limited to) implementing a plan developed as part of:

  • Business Advice support received through Activate Tāmaki Makaurau
  • Business Advice support received through the Regional Business Partner Programme (Capability Development, COVID-19 support, or Tourism Transition support)
  • Business Advice received outside of the above avenues

Please be aware that to be a verified service provider for both this programme and the Regional Business Partner programme, you must have professional indemnity insurance of at least $1 milllion. Contact your insurance broker for more information.

All assessments are made by Activate Tāmaki Makaurau advisors/assessors and are based on the needs the business has expressed to Activate Tāmaki Makaurau. Funding levels may be related to:

  • The size and complexity of the business
  • The degree to which the proposal meets the needs of the business
  • The level of funding available 
  • The degree to which the proposal meets the guidelines for funding

As we are no longer accepting Business Advice and Implementation Grant funding applications, please review your marketing activity to ensure your messaging is accurate and up to date. Don’t forget to check your website content, all paid digital marketing content including Google Ads, scheduled or automated EDMs, and any scheduled social media content across Facebook and Instagram.

Health and wellbeing support services provided through First Steps are available exclusively to business owners and managers across Tāmaki Makaurau who are feeling overwhelmed, isolated or under pressure from the mental and emotional impact of ongoing COVID-19 restrictions.

Health and wellbeing support for business owners and managers is available through First Steps, while businesses can only access health and wellbeing support for their workforce through Business Advice and Implementation Grants. If you want to provide services in both areas, you will need to register on both platforms.

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