New Zealand’s border restrictions, assertive contact tracing and monitored self-isolation are central to the Government’s approach of keeping COVID-19 out and slowing any progression. 

The Government has announced an initial four-week lockdown for New Zealand. People – including all visitors to Auckland – must remain in the home or accommodation they stayed in on 25 March for the duration of the period, except to access essential services such as buying groceries, or going to the bank or pharmacy.

The aim of these restrictions is to help slow the potential spread of COVID-19 and government authorities are strictly enforcing the lockdown. 

We know this may be a worrying or confusing time for international visitors to Auckland and New Zealand. Help and advice is available. Below are links to key information and details of important government websites to visit for the most up-to-date advice. 


The Government’s directive to cancel all mass gatherings and events has affected ATEED-supported events – with a number either cancelled or postponed.  If you would like guidance regarding a future event, please contact us at – we will provide as much assistance as we can. 

People arriving in New Zealand

New Zealand’s borders are now closed to anyone other than a New Zealand citizen or permanent resident. Anyone arriving home is required to self-isolate for the duration of the current four-week lockdown period imposed by the New Zealand Government. The initial lockdown period is effective from 11.59pm on 25 March. Those showing symptoms of COVID-19 are being isolated by health authorities. See the COVID-19 guidelines for the most up-to-date immigration information. 

Accommodation options for visitors in Auckland   

If you are a visitor in Auckland and need a place to self-isolate during New Zealand’s current lockdown period, effective from 11.59pm on Wednesday 25 March 2020, here is some information regarding options if you do not have suitable accommodation arranged or you are a traveller who is unable to leave the country. 

We are currently at Level 4 of New Zealand’s four-level COVID-19 alert system and it is likely Level 4 measures will stay in place for several weeks. To find out more about the COVID-19 alert system and what that means for you, click here.  

Where can you stay?  

Accommodation comes in many forms, including hotels, motels and Airbnb, and is considered an essential service. Alternatively, if you are offered a bedroom with an attached ensuite bathroom, that is okay too. Please be reminded of the rules that apply during the lockdown period. 

What happens if you need to check in after the Level 4 lockdown? 

Once you find a place to stay, you must stay put at the same accommodation for the full lockdown period. This means you cannot leave your accommodation and move around Auckland or even New Zealand. However, you can go for walks and buy essential supplies (including food, medication, etc) but you have to follow the social distancing rules.  

How do you find accommodation? 

You can contact the Temporary Accommodation Service to register for accommodation support on 0508 754 163.  

Who pays for the accommodation? 

You will need to pay for your accommodation. If you are unable to pay, you should contact your embassy or consulate, particularly if you are looking to leave New Zealand as soon as possible. Your name will be on the departure list should any mercy repatriation flights be made available.  

What about freedom campers? 

You can self-isolate in a campervan if it has a fully self-contained shower and toilet, and a kitchen. That means a shower you can stand up in, and toilet you can flush. You must stay away from shared spaces where you might come into contact with other people (like public toilets or campgrounds). 

What if you’re sick or experiencing flu-like symptoms? 

Accommodation providers are not accepting anyone who has tested positive for COVID-19 or are showing symptoms of COVID-19. If you are showing any flu-like symptoms, you should contact Healthline immediately on 0800 358 5453. 

Please refer to for the latest information and processes to follow during self-isolation.