Tourism & Hospitality workforce strengthened through Wānanga

On 17 and 18 November, great minds from around New Zealand will attend the Go with Tourism Workforce Wānanga in Auckland to address workforce challenges within Tourism & Hospitality.

The two-day event will develop solutions to improve and build the workforce.

Statistics show that four out of ten Tourism & Hospitality jobs were lost in 2020, equating to 90,000 workers displaced as a result of the COVID-19 pandemic. It is estimated that 80,000 new workers will be required by the time New Zealand fully opens its borders to international visitors; despite this, hundreds of operators are struggling to hire experienced staff.

You only need to read recent headlines to know the hardships our industry is going through, says Go with Tourism Programme Director Matt Stenton. The Go with Tourism Workforce Wānanga is our opportunity to provide Tourism & Hospitality with the direction we need to future-proof our workforce and make ours a sector of choice for New Zealanders, who deserve good careers.

The outcome of this event will be solutions that will unite the industry, will support our education system and any pathway into employment, and will align with our governments current vision. These will form plans that will represent a unified voice of all who have a stake in the Tourism & Hospitality workforce.

He waka eke noa! Were in the same boat, so we invite everyone to pick up a paddle to reach our destination.

Key topics that will be addressed at the Wānanga include:

  • How New Zealanders perceive Tourism & Hospitality careers
  • Tourism & Hospitality curriculums in schools and tertiary institutes
  • Onboarding, reskilling or upskilling staff
  • Remuneration and work/home life balance
  • Support for staff who move across the country for their role
  • How to become less reliant on migrant workers

The Go with Tourism Workforce Wānanga will be invite-only and participants will work together across two business days. Day One will involve a full day of collaboration, debate and conceptualisation; Day Two will see solutions presented to Minister of Tourism Stuart Nash and senior industry leaders.

Tourism Minister Stuart Nash supports the Wānanga; Its a great opportunity for people to come together to develop positive solutions that will inspire and encourage people to choose tourism or hospitality as a career. 

Theres an incredible variety of roles in the sector, and its important to have a workforce thats skilled, rewarded and valued. Increasing the capability of the workforce is one of the goals of the New Zealand Aotearoa Tourism Strategy, and I look forward to seeing the outcome from the Wānanga.

Solutions developed at the Go with Tourism Workforce Wānanga will be collated into two action plans. One for long-term goals; the other will focus on immediate action and will be tasked to the industry one month after the event.

The Go with Tourism Workforce Wānanga is sponsored by the Ministry of Business, Innovation & Employment and supported by Auckland Unlimited. The event will be carbon offset, thanks to a partnership with Tasman Environmental Management and their technology partner Tomahawk.

The Wānanga will go ahead no matter the alert level, with organisers currently preparing a COVID-friendly online plan.

For further information, please visit the official webpage for the event:ānanga21



Business Support

Below are some resources that can help with your wider business operations if you find you are impacted by Covid-19, and as always, our team are on hand to help 

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The Auckland Convention Bureau Team & Auckland Unlimited 

Whilst we are currently working remotely, the team remains available for business via digital and phone contact. Our Business & Innovation Advisors continue to connect businesses with specialist expertise available via the Regional Business Partner Network (RBPN), with Auckland Unlimited being the Government’s Auckland partner for this programme. Please ensure you are following us on LinkedIn for updates. 

As Auckland’s economic and cultural agency, Auckland Unlimited is committed to supporting our regional economy to be as resilient as possible in the face of COVID-19 – helping businesses of all sizes and supporting our region’s major industries. 

Our people are working with government agencies, industry bodies and Auckland Council to ensure Auckland’s economy is in the best possible position to bounce back when the COVID-19 crisis eases. 

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Ngā Mihi and stay safe  

Auckland Convention Bureau