Access the COVID-19 business helpline

A free helpline service is available for Auckland businesses. It offers you specific advice and access to government support, and what the change in alert levels means for your business.

To find out more call 0800 500 362



All resources and tools are free and available to use right now.

Auckland Unlimited work with key council, government and private sector partners to help Auckland businesses navigate the changing economic landscape.

Here are the topics of online resources and tools you will find on this page to help your business towards recovery.

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Operating at Alert Levels

Find official guidance about workplace activities at different alert levels, as well as key categories, definitions and terms.

Business Support

The RBP is an ongoing programme that enables Auckland Unlimited to connect Auckland’s small-to-medium sized businesses with various support services. Find out what support is available.

COVID-19 business advice

Advice and support from the government, for all alert levels, including accessing financial support, how to operate safely to keep your workers and others safe, practical resources and more.



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Free websites


SME website designers Zeald are offering free e-commerce websites for small to medium sized businesses for a limited time. First in, first served.

Free brand health check


Branding agency Re:Brand have developed a quick and easy questionnaire covering five key areas of business which provides a performance report on a company’s brand’s health. 

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Do business online

Setting up a new e-commerce business? Growing or expanding your existing business with an online presence? Learn how to do it right. Describe where you’re starting from and the team from will recommend advice, tools, and tips to help.

Google business tools


See what tools are available from Google to help grow your business. Answer a few questions and they’ll help you find the right Google products for your business.

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Digital Boost

Digital Boost is a series of free online courses to give your business the digital skills to do business smarter. They’re taught by Kiwi experts who make it all straightforward. Learn how to turn targeted advertising into sales, get a website that wins customers, use apps to do admin for you, and heaps more.


Finance and cashflow management

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Government Financial Support

New Zealand Government

In response to COVID-19 the Government is acting to support the economy. The package includes a wage subsidy scheme, business cash flow and tax measures, and Māori community and business support 

Cash flow forecaster

Ministry of Business, Innovation and Employment

Cash flow is critical to every business, showing what's coming in and going out. Forecasting your cash flow helps you understand your business health. Check out NZTE's latest cash flow forecasting tool to discover your business health now. 

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Funding explorer

Your business might have more funding options available than you realise. Describe your situation and will help you explore the best options for your small business.


Business strategy and continuity planning 

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Business continuity plan

Auckland Emergency Management  

This business continuity planning guide is designed to help small to medium businesses or organisations without a plan in place yet. Planning will give a better chance of recovering quickly. See below Auckland Emergency Management guides and plans.

Benefits of networking

No matter what stage you’re at with your business, networking can be hugely beneficial. From prepping and attending to following up, there are plenty of things to consider so you’re ready to get out and meet some new people.

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Introduction to business strategy

Spending time to set the right strategy gives you clear goals for success, and connects your people and activities to those goals. This page will help you demystify strategy by breaking down what it is, why it's important, and how and when to focus on it.

Accessibility self-assessment tool

Be. Lab

With 1 in 4 Kiwis living with a disability or access need, businesses have an opportunity to tap into more customers by making simple accessibility improvements to their spaces, products and services. Get started with this free self-assessment tool.

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The Right Tool

Digital Boost

It's hard work running a business but having the right tools helps. The Right Tool is a free marketplace of business apps, tailored to help Kiwi businesses like yours find the right tools to stay compliant, manage and grow.

Tourism operators toolkit

Auckland Unlimited

Use this toolkit to maximise opportunities and unlock your tourism business’s potential.


Sustainability and climate action

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Sustainability tools for business

Sustainable Business Network

Access free practical tools and resources to get started on your sustainability journey. From strategy to procurement and zero waste, there are plenty of ways to make your business more sustainable.

Emissions reduction


Take climate action, develop resilience and support your people to reduce their emissions with FutureFit in business. This comprehensive package includes an internal engagement programme and resources to support your people to live more carbon-friendly lifestyles.

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Carbon offsetting

Carbon Click

To make a real difference in the fight against climate change, we need to act on our carbon emissions at every level. It doesn’t matter if you’re a local or global business – Carbon Click is here to make climate action easy for you, your staff and your customers.

Sustainable tourism

Tourism Industry Aotearoa

The New Zealand Tourism Sustainability Commitment aims to see every New Zealand tourism business committed to sustainability by 2025. Make sure your tourism business is part of the change.

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Climate action toolbox

This toolbox brings together a range of tailored information for businesses to reduce carbon emissions. It’s free and simple to use, find out what your business can do for the planet right now.


HR and people management

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Employment agreements

This tool helps you create tailored employment agreements for your staff. Employment agreements are a legal requirement – and a great foundation for an employment relationship.

Productive workplaces

Employment New Zealand

A productive workplace starts with a positive culture where employers and employees work together to achieve good work and make continual improvements. Check out Employment New Zealand for tips on how to achieve a productive workplace.

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How to be a good leader

You don’t have to be a business dynamo to lead well. Today, empathy and trust are among the most important skills you need to successfully lead a business. Find out what good leadership looks like, why it’s important and fine-tune your skills.

Diversity in the workplace resources

Diversity Works

Doing diversity and inclusion well can be challenging, but the rewards are great. To achieve outcomes, workplaces need to foster inclusive environments through inclusive management. That often means managers need to expand their capabilities and acquire new skills: see how to get started by checking out these resources.

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Employing young people

Auckland Unlimited

Are you an employer looking to hire young people? Get information on funding for apprenticeships and training, where to find young talent, and why it’s good for business.


1-1 Business support

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Business Clinics

Auckland Unlimited

Our free Business Clinics are ideal for businesses that are already up and running but in the early stages. Discuss your business challenges and get free expert advice from an Auckland Unlimited business advisor.

Innovation Clinics

Auckland Unlimited
These free 30-minute Innovation Clinic sessions are ideal if you’re working on a science or technical research-based business idea or innovation that has potential to scale onto the international stage.

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Ask a question


Support network of business experts, lifting the mana of small businesses by helping them navigate COVID-19. Seek advice or offer support.

Chamber Mentors

Auckland Chamber

Looking for business direction? Tap into the Auckland Business Chamber business network and work with an experienced, motivated and skilled mentor to start benefitting your business today.

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Register for a mentor

Business Mentors New Zealand

Assistance building business capability, capacity and sustainability.


Māori and Pacific business support

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Māori Business Clinics

Māori Business Clinics

Are you a Māori business owner in Tāmaki Makaurau looking to access advice, assistance and connections to local experts and resources? Contact our dedicated Māori Business Advisor to set-up a meeting.

Māori Business Collab webinar series

Auckland Unlimited | RBP | Whāriki Māori Business Network

Designed to connect Māori businesses with services and support available through our Collab Partners, catch up on all previous webinars  to learn from leading industry experts.

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Māori Business Helpline

Poutama Trust

This is the COVID-19 support line for Māori businesses, for direct access to specialist advisors who can provide support for business owners and employers during these difficult times. Call 0800 4POUTAMA (0800 476 882) 

Pacific Business Assessment

Pacific Business Trust  

The Pacific Trust are helping Pacific organisations every day during COVID-19 with practical business assistance. Their service is free and their knowledgeable business advisors are helping in practical ways with personalised support. Get in touch for guidance.



Health and wellbeing

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Your positive partner to mental wellbeing


So maybe you’ve got a business plan. A nutrition plan. A financial plan. A fitness plan. But what about a mental wellbeing plan? Mentemia is packed with evidence-based ideas and tools to help you learn how to be well, and stay well. It helps you deal with the most common stressors we experience in the modern connected world today - poor sleep, anxiety and stress.  With Mentemia, you’ll discover what things can help you feel more energised, more productive, and better equipped for whatever the world throws at you today.

Check in with your team’s wellbeing


The team at Xero has developed The Check In which gives small business leaders simple actions to introduce wellbeing into the workplace. All workplaces play a role in building people’s resilience and wellbeing, so they can better cope with setbacks, take advantage of opportunities and be productive members of families, communities and workplaces. It can be hard to know where to start, so Xero has created this tool for SMEs, to help them support their teams to thrive.

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Five ways into wellbeing

Mental Health Foundation

The Mental Health Foundation says building five actions into your day-to-day lives has been proven to enhance the wellbeing of individuals, families, communities and organisations. You can introduce any of these actions into your life, any time, and you will begin to feel the benefits. Whakatōkia ngā rautaki māmā nei ki tō ao kia rongo ai koe i ngā painga.

Wellbeing quiz for your business


Good4Work is an online workplace wellbeing tool designed for small to medium-sized workplaces and those getting started with workplace wellbeing. Good4Work takes you through a step-by-step process to help you identify and complete actions to change your workplace environment and culture. It focuses on four areas – the way we work, the place we work, the way we connect and the way we lead.

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Managing stress, build resilience and find balance


You’re not alone if stress from your business is impacting on your sleep, relationships, your mental wellbeing and other aspects of your life – in ‘normal’ times, let alone times like these. To help out, MYOB wants to make mental health everyone’s business and has partnered with Smiling Mind to deliver a Small Business Programme to support the mental, emotional and physical wellbeing of small business owners.

Managing health and safety in the workplace


Keep up to stay with the latest guidance and advice from Worksafe. From current alert level restrictions to operating safely in your industry.




Hibernating or closing a business

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Business hibernation

Business hibenation is a government initiative to help businesses affected by COVID-19 manage their existing debts until they can start trading normally again. Access a step-by-step tool to help you decide whether business debt hibernation is an option for you.

Closing a business

The team at EMA have a webinar on closing a business – an emotional and practical challenge even if it is the right decision. Hear about how to do it the right way and how to look after yourself and your people throughout the process.

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Considering your options

There are many reasons to consider closing your business. Explore the alternatives, from selling up to finding ways to turn around your finances.


Watch and learn

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Success Stories

From IT to food and beverage, our Auckland Unlimited business growth team has helped a variety of businesses transform their products and services, break into new markets and export to the world.

Top tips for business

Hear from Auckland business experts as they share their top tips for other businesses. From digital readiness to diversity and looking after your people.

Business time management

The Marketing Company have recorded five free in-depth webinars, with a supporting workbook, to arm business owners with the right tools and mindset to productively manage their time.