A skilled and innovative workforce
Driven by an innovative culture and mindset, Auckland has a thriving tech sector with around half the country’s workforce and firms. The industry is supported by five tertiary institutions and a dedicated ICT graduate school to draw talent from, and innovative R&D programmes run locally, nationally and internationally. Combined with very competitive wage rates, Auckland has a compelling value proposition for international companies looking to establish a presence here.
An environment for growth
New Zealand is ranked first for its regulatory environment in the 2019 Bloomberg Innovation Index, and sixth in ICT infrastructure. Co-operation between our government, banks and the tech sector has led to an environment of clustering and knowledge sharing. This support for investment and growth saw a 31 per cent increase in angel investment in 2018, 25 per cent increase in capital investment, and export growth of more than NZ$1 billion.
An excellent testing ground
New Zealand is an established test market for new technology. Since the first EFTPOS payment trials of the 1980s, we’ve been recognised as a country of early adopters, with one of the highest internet usage rates in the world. With its diverse population – Auckland has over 220 ethnicities among its 1.6 million inhabitants – social media companies, software and app developers can test new products in a contained market before wider release.
New Zealand has an advanced digital infrastructure with high-speed cables into multiple offshore landing stations. Our digital capability, capacity, redundancy and quality means excellent international connectivity and high network speeds within the Auckland region. In fact, New Zealand ranks in the top 20 countries worldwide for network coverage, 5G deployment and internet speeds, according to the 2020 Inclusive Internet Index and Speedtest Global Index. We also lead the world in public and private sector initiatives for public Wi-Fi provision. These factors combined give New Zealand an overall ranking of fourth in the Economic Intelligence Unit’s 2020 Inclusive Internet Index.
Auckland ranks as one of the top 20 fastest emerging financial technology hubs worldwide1. Fintech is New Zealand’s fastest-growing technology subsector, with Auckland at the forefront and home to mature fintech companies including Invenco, Pushpay, Vend, SmartPay and Payment Express. Sector revenue has grown 38 per cent per annum over the last five years, supported by a business-friendly regulatory system favourable to innovators and investors. We have a highly competitive culture that drives innovation and process automation.
1 Findexable. Global Fintech Index 2020.
New Zealand is internationally renowned for the calibre of its digital and entertainment media. Auckland leads this success, accounting for half of New Zealand’s creative sector workforce. Our creative technology companies span film and television production, post-production, visual effects and animation, gaming, augmented reality (AR) and virtual reality (VR).
Auckland is also New Zealand’s screen sector hub, accounting for 74 per cent of total revenue. Screen production and post-production revenue in particular has surged in recent years, increasing 62 per cent between 2013 and 2018, driving high demand for studio infrastructure. Auckland also has the highest numbers of game developers per capita in the world and is home to nearly 70 per cent of New Zealand’s gaming companies. The emergent Auckland AR/VR sector is finding applications across tourism, education, film and healthcare, and this niche has excellent export potential.
Auckland has close to 500 health technology companies, employing over 7000 people. Established global companies such as Fisher & Paykel Healthcare and Orion Health are headquartered here, as well as a large group of mid-size companies looking to expand internationally. The sector is well supported by government innovation agencies, the New Zealand Health IT Cluster (headquartered in Auckland), and academic research and development groups.
In biotech, New Zealand offers significant advantages in medicinal plant farming, a favourable climate, counter-seasonal production, experienced growers, strict biosecurity monitoring and border policy, and a non-litigious healthcare sector with excellent IP protection. New Zealand has the most PhD graduates in life sciences per capita anywhere in the world, and Scientific American ranks us fourth globally for innovation potential in biotechnology.
A dashboard on the wall of the IBM Delivery Centre lights up, registering the number of incoming calls and the time taken to answer them. The call centre, based at the Unitec Institute of Technology in Auckland, is busy but its staff are operating with calmness and professionalism.
Helped by Auckland Tourism, Events and Economic Development (ATEED), Telstra has opened an office in the innovation precinct at Wynyard Quarter.
Learn more about Auckland’s technology sector from these industry websites and reports:
- Investor’s Guide to the New Zealand Tech Sector 2019 published by the Ministry of Business, Innovation and Employment (MBIE).
- GridAKL, the city’s innovation campus in Wynyard Quarter.
- The Interactive Aotearoa 2019 report published by the New Zealand Game Developers Association (NZGDA) shows the impact of interactive media and games on New Zealand’s economy and well-being.
- The NZ Vision for Health Technology outlines how the government sees technology shaping the way New Zealanders ‘live well, stay well and get well’ in 2026.
- For fintech, visit the New Zealand Financial Innovation and Technology Association (FinTechNZ) website. For a snapshot, see the NZ Fintech Ecosystem Map 2019 infographic.