We're calling Aucklanders to explore Tāmaki Makaurau this summer! 

Register below for your chance to receive a voucher that you can use towards a bunch of epic activities and attractions across Auckland. There are 100,000 vouchers up for grabs, with four draws taking place from 15 January to 1 March 2022.     

Register to receive either one $50 individual voucher or one $100 family voucher to be used by three or more people. Registrations close 25 February 2022.

1. Register

Please read the important information below before you register. 

To complete your registration you will be sent an email to confirm your email address. You must complete this step.

Have questions about registering for a voucher? Click here.

2. Receive 

Once you've registered, you're in with a chance to receive a voucher in one of four voucher draws. If you're successful, we'll let you know by email. 

Have questions about receiving a voucher? Click here.

3. Use your voucher 

If you're allocated a voucher, the value of your voucher can cover or go towards booking eligible Auckland experiences on the Explore Tāmaki Makaurau Bookme website. 

Have questions about redeeming a voucher? Click here.

Before you register, here's what you need to know

• Auckland residents over the age of 18 are eligible to register, see the Auckland boundary here.   
• Registrations are open 15 December at 10:00 until 25 February 2022 at 23:59.  
• You can only enter once. Registrations cannot be amended once submitted. If you are not allocated a voucher, you will automatically be entered into subsequent draws after the date of your registration.  
• Vouchers are allocated randomly. If you have a valid registration, you have the chance to receive a voucher.   
•  Vouchers will be allocated on each of the following dates:  

• Saturday 15 January 2022  
• Tuesday 01 February 2022   
• Tuesday 15 February 2022   
• Tuesday 01 March 2022  

• If you are allocated a voucher:   

• You will be notified by email. You will have 14 days from the date you receive the voucher to activate the promotional code on the Explore Tāmaki Makaurau Bookme website, and until 30 April 2022 to enjoy the experience you booked.   

• The voucher includes a promo code that can be used on the Explore Tāmaki Makaurau Bookme website to cover or contribute towards booking eligible experiences with Auckland attraction and activity operators. 

• All participating consumers must agree to the terms and conditions of entry and adhere to all Ministry of Health and Covid Vaccination Certificate guidelines when undertaking relevant activities using any Vouchers. 

FAQs

 

Registering for a Voucher

•  Once you’ve registered, you may be allocated a voucher in one of four draws and will notified by mail

•  The voucher you’ll receive is a voucher that will be emailed to you by Bookme and will include a ‘promo code’ that is valued at $50 for an individual or $100 for a family (including GST)

•  Vouchers can be redeemed towards an eligible attraction or activity on the Bookme platform

•  You’ll just need to use the promo code at checkout on the Explore Tāmaki Makaurau Bookme website

•  Entry is only open to Auckland residents aged 18 years and over at the time of entry. Auckland residents are classified as individuals residing within the Auckland level 3 lockdown boundary. A home address is required for validation at the time of registration.

•  Entrants must agree to the terms and conditions of entry.

•  Entrants must agree to adhere to all Ministry of Health and Covid Vaccination Certificate guidelines when undertaking relevant activities using any Vouchers.

•  Employees (and such employees’ immediate families) of Bookme, Auckland Unlimited and agencies associated with the Voucher programme are not eligible to register for a Voucher.

•  Auckland Unlimited reserves the right to exclude any entrant from participating in the Voucher Programme at its sole discretion.

•  To register, you must complete the Explore Tāmaki Makaurau this Summer registration form online via www.Exploreaucklandnow.co.nz.

•  Important: To complete your registration you will be sent an email to confirm your email address. Please click the ‘confirm now’ button in the email to complete your registration.

•  Registration commences on 15 December at 10:00 until 25 February 2022 at 23:59.  

•  Entries received after this time will not be accepted. All registrants will need to agree to terms and conditions of registration.

Only one registration per person will be counted. Multiple registrations by the same person will not be counted. Only one email address per entrant is permitted.

•  A family is defined as three or more people unless defined otherwise by an Operator. Please check individual deals for the definition of a family group for that activity.

•  An individual is defined as an adult over the age of 18 years.

Registration commences on 15 December 2021 at 10:00 and closes on 25 February 2022 at 23:59.

An email address is required for a valid registration.

If you can, we encourage you to talk to a family member or friend to help you set up an email account you can use ongoing. 

If you would like support with setting up a personal email address on Gmail or Outlook, please contact your local Library. We are also working on other ways we can support you.

Please check back soon for further information.

We’re sorry you’re having trouble registering for a voucher.

Please try one of the following:

1. What browser are you using? If you are using Internet Explorer, please use a different browser such as Google Chrome or Edge or Firefox.

2. Has your email address already been registered? You can only register once.

If you still need help, please contact exploreaucklandnow@aucklandnz.com for help.

If you don’t have a personal device or computer, or access to the internet, you can go to your local Library for support.

No, registrations cannot be amended once submitted.

A ‘family voucher’ can be used to cover or contribute towards an experience that can be enjoyed by a minimum of three people, while an ‘individual voucher’ can be used to cover or contribute towards experiences for one or more people, as defined in the Bookme website by different operators). If you receive a voucher, please redeem it accordingly.

If you do not have access to the internet or do not have a personal email address, your local library will be able to help you register online.

 

Receiving a Voucher

•  The Voucher you’ll receive is a voucher from Bookme that includes a ‘promo code’ that is valued at $50 for an individual or $100 for a family (including GST)

•  Vouchers can be used to book eligible attraction or activity experiences on the the Explore Tāmaki Makaurau Bookme website

•  You’ll just need to use the promo code at checkout on the Explore Tāmaki Makaurau Bookme website

There will be 100,000 vouchers in total – 70,000 x $100 family vouchers and 30,000 x $50 vouchers for individuals.

    • Vouchers will be allocated randomly, through an automated process, and will be distributed based on the population size of each local area.

    • To achieve an even distribution of vouchers across all eligible areas and communities, the number of vouchers allocated to a local area will be based on the population size of that local area.

    • The local areas are defined by Auckland’s Local Board areas, as well as additional areas included as per the COVID-19 Alert Level Boundary.

    • The allocation will be based on the total population of the defined area of the programme, as defined by the COVID-19 Alert Level Boundary, and based on the 2018 New Zealand Census.

    • For example, if your local area has 5% of the total eligible population, 5% of the 100,000 vouchers (or 5,000 vouchers) will be randomly allocated to registrants within your local area. Of that 5,000 vouchers, 70% (or 3,500 vouchers) will be $100 Family Vouchers, and 30% (or 1,500 vouchers) will be $50 Individual Vouchers.

 

•  Vouchers will be randomly allocated on each of the following dates:

•  Saturday 15 January 2022
•  Tuesday 01 February 2022
•  Tuesday 15 February 2022
•  Tuesday 01 March 2022

•  Once you are registered, you will automatically be entered into the draw/s that are still to happen.

•  For example, if you register on 14 January, you will be entered into all four draws. If you register on 13 February, you will be entered into the final two draws

•  No. Once you’re registered, you have the chance to receive a voucher. Vouchers will be allocated randomly.

•  Voucher recipients can only receive one Voucher, and they will not be eligible to re-enter the Voucher Programme

•  The voucher will be sent to the email you used as part of the registration process. Please make sure you check your email spam filters on the allocation dates, just in case!

•  Auckland Unlimited and Bookme are not responsible for Vouchers that are caught in spam filters, or otherwise not received by recipients due to software and/or technical issues out of the control of Auckland Unlimited and Bookme

We want to share the love with as many Aucklanders as possible. Once you have received a voucher, you will not be eligible to re-enter for another voucher.

 

Redeeming a Voucher

You will receive your voucher by email and it will include a voucher code. You can use this voucher to book fun Auckland experiences on the Explore Tāmaki Makaurau Bookme website
Make sure you use your voucher to book an experience within 14 days of receiving the voucher – there will be an expiry date noted on the email you receive.

  1. Visit the Explore Tāmaki Makaurau Bookme website to check out all the experiences you could enjoy. 
  2. Select the experience of your choice.
  3. Choose the date you want to enjoy your experience. This must be before 11.59pm, 30 April 2022. 
  4. Choose the number of people to enjoy the experience. 
    • $100 Family Vouchers can be used to cover or contribute towards one or more experiences for a minimum of 3 people. 
    • $50 Individual Vouchers can be used to book experiences for yourself, or multiple people.
  5. Apply your voucher code in the dedicated voucher code box. The voucher code will automatically apply a $50 or $100.00 discount to your chosen experience. 
  6. Click ‘Book Now’. If the deal you book is less than the total value of your voucher, you will receive another voucher for the remaining value that you can use to book another activity or attraction within 14-days.
  7. If required, enter your payment details. Additional payment will only be required if your chosen experience costs more than the value of the voucher.
  8. Enjoy your experience!

•  You can use the value of the voucher to cover or contribute towards eligible deals on the Explore Tāmaki Makaurau Bookme website. Click here to check out the experiences you can book

Eligible experiences include tourism attractions, tours, commercial pools and water-based attractions, experiences such as biking, kayaking and paddle boarding, cultural tourism experiences such as exhibitions or performances, activities such as escape rooms, trampoline parks and mini putt, museums, and art galleries.

For example, voucher recipients can:

1. Use the full value of the voucher towards a deal:

Example: Kelly Tarlton’s Sealife Aquarium may offer a $50 deal for one GA ticket and a behind the scenes tour deal

2. Use the voucher to get $50 or $100 off an experience:

Example deal: Ecozip on Waiheke Island may offer a “Get $100 off your Family Pass” deal

•  If you receive a voucher, you will have 14 days from the date of the voucher to use your Voucher to book an activity or attraction on the Explore Tāmaki Makaurau Bookme website.

•  If a booking is not made within 14 days, the voucher will expire and become invalid

•  Please keep in mind that if you don’t use your voucher, you won’t be entitled to apply for another voucher

•  All bookings must be for experiences that take place by 11.59pm on 30 April 2022

Yes, you can use your voucher for a deal that is a lesser value than your voucher. 

In this instance, a new Voucher will be issued for the remaining amount, and this remaining value can be applied to another activity or attraction within the original 14-day timeframe. All rules remain the same for using the new Voucher.

•  Voucher recipients are responsible for paying all additional costs associated with the activity booking beyond the value of the Voucher ($50 for individuals and $100 for families)

•  For example, voucher recipients can choose to:

1. Use the full value of the voucher towards a deal

Example: Kelly Tarlton’s Sealife Aquarium may offer a $50 deal for one GA ticket and a behind the scenes tour deal

2. Use the voucher to get $50 or $100 off a more expensive experience:

Example deal: Ecozip on Waiheke Island may offer a “Get $100 off your Family Pass” deal

•  Voucher recipients are responsible for all other costs associated with the activity (where applicable) including transport, meals, and other incidentals

•  Credit card (Visa/Mastercard)

•  Account to Account - operated by Windcave

•  Genoapay

All bookings must be for experiences that take place by 11.59pm on 30 April 2022.

•  Deals are limited and subject to change based on availability by the participating activity and attraction operators

•  The businesses offering deals will be actively managing their bookings and capacity and will remove deals if their capacity is met

•  If you want to book a deal, please do so quickly to avoid missing out

A voucher cannot be used together with another voucher – for example, you can’t combine two $50 vouchers to book a $100 experience.

Vouchers cannot be exchanged for cash, credit, or service, and are not transferable to any other person.

You may be receiving this error message for the following reasons:

  •  You are using the voucher for an experience that is not eligible as part of the Explore Tamaki Makaurau Voucher programme. For example, you are not able to use your voucher for restaurants, day spas or massages. Please see the FAQ on ‘What can I use my voucher for’ to check what experiences are eligible.
  •  You may be using your voucher on a product that is outside of Auckland. You can only use your voucher for eligible experiences that take place in Auckland.

Vouchers cannot be exchanged for cash, credit, or service, and are not transferable to any other person.

No. Vouchers can only be redeemed towards participating Auckland-based attraction or activity on the Explore Tāmaki Makaurau Bookme website.

Vouchers cannot be used in conjunction with any other offer or promotion including using a Voucher in conjunction with another Voucher – for example, you can’t combine two $50 vouchers to book a $100 experience.

Bookme is a website that shows the best deals available first, and this is usually for last minute bookings in the upcoming week. That’s why you’ll first see the deals available for the coming week. Please click in to ‘change dates’ to see further dates available for your chosen experience.

The businesses offering deals will be actively managing their bookings and capacity and will add and remove deals as they have availability. We are encouraging operators to offer as many dates as they can.

Deals are limited and do change, so if you want to book an experience, please do so quickly to avoid missing out.

No. Vouchers can only be redeemed towards participating Auckland-based attraction or activity providers on the Explore Tāmaki Makaurau Bookme website.

•  It’s best to check the individual terms and conditions for the activity or attraction at the time of booking

•  If a voucher has been used to book an experience, and you then cancel the experience, the Operator’s terms and conditions for the activity or attraction booked will apply

•  Neither Auckland Unlimited nor Bookme will have any liability for the cancelled activity or attraction.

•  As part of the registration process, all entrants must agree to adhere to all Ministry of Health and Covid Vaccination Certificate guidelines when undertaking relevant activities using any Vouchers

•  Please check the terms and conditions of the activity you are booking to ensure you meet their requirements

We’re sorry you’re having trouble using your voucher

Please check what browser are you using. If you are using Internet Explorer, please use a different browser such as Google Chrome or Edge or Firefox

If you don’t have a personal device or computer, or access to the internet, or need help to book the voucher using Bookme online, you can go to your local Library for support.

Still having trouble? Check the FAQs on Bookme here

General FAQs

•  The $9 million Voucher Programme will fund vouchers to encourage individuals and families to visit Auckland attractions, activities and facilities this summer.

•  The programme is part of the Reactivating Tāmaki Makaurau Support Package announced by Government on 1 December. Find out more about the Support Package.

Auckland-based attractions and activity operators can find out more about the programme and review eligibility criteria here.

Yes, the page, including the registration form has been tested for acceptable accessibility standards and allows everyone the chance to register for a voucher. All the key information appears at the top of the page, the button to register is large and clear, and the page: https://www.aucklandnz.com/visit/explore scores well on general accessibility checkers.