Little Sister still turns out good food, the coffee has slipped. I am a customer who has returned time and time again ever since this cafe opened. The customer service now could do with an overhaul and i'm not sure if these are the owners of old. Today I ordered a flat white to take away. When my coffee was ready i walked out and coffee was dripping all over my jeans and shoes. There was a hole in the bottom of the cup. I walked back in and asked for it to be poured into another cup. The barista took the cup and a short time later i was handed back a cup, but as i soon discovered it was the same cup, with another cup over the top. i.e. two cups sandwiched together. As i found out getting into my car the lid no longer fitted with two cups stuffed into the lid, and of course the whole cup of coffee exploded through my car. Flat white everywhere, carpet, seats, dashboard, my wallet, and my clothes. Covered in coffee. My drivers seat is saturated with coffee. I tried to wipe up what coffee I could and took the cup back in, not happy of course, and asked for another one explaining what had happened. I got blank look, zero acknowledgement of the issue and was asked to pay another $4.50 for a new coffee. Ummm when you give a customer a cup of coffee that's leaking and is sandwiched in two takeaway cups without the lid attached properly as it no longer fits, how's about you don't charge me for a replacement coffee? I'm standing there drenched in coffee and its all through my car thanks to your baristas incompetence. Why didn't you put it into a new cup like I asked for? So i get my new second paid for coffee and turn around to walk out and coffee is spewing out of the top hole of the cup all over my hand, jumper and jeans and shoes! Seriously? Back to the counter to ask for a serviette to clean it up and explain somethings wrong with their cups which I show them. Another blank disinterested look from the women serving me, and get a response of "Ok". Ummm No not okay! I get back to my car, put the cup in the cup holder and lo and behold two more times coffee spews out of the top of the lid all through my cup holder before Ive even left your carpark. Seriously your customers skills are woeful, your cups are rubbish and i'm now the proud owner of a car with coffee all through it and a coffee stained seat, centre car console, carpets and clothes. And the coffee didn't even taste good! Burnt, hot and over extracted. I'll never be back after that experience.
Great service and beautiful presentation BUT I did find the meat a little to fatty for my liking and thought the food could be warmer. Other than that I would come back for their sweet bites and smoothies!
I've come here for food before and loved it. I've heard so much about their donuts that i finally decided to come give it a try as well and IT IS WORTH THE HYPE. Can't believe it took me this long to try it!