I really wanted to rate Woolfys a 5 because the food looks so yummy and is presented so well. I have been there 3 times now. Its a busy place so on weekends you often have to wait for a table but that doesn't bother me. The service has always been great and waiters are all really nice and quick. The food is up and down, and I feel it often looks a bit better than it tastes. The serving sizes are really good. The first time we ordered mushrooms on toast and the mushrooms were not cooked properly. Second time ordered eggs benedict and it was delicious, I love the homemade bread they use. Third time we ordered eggs benedict again, sauce was cold and sparse... Asked for extra sauce, was also cold. And also one dish came out hot and the other cold. A shame really and I'd say its because they were a bit busy. If I do go back I will try a sweet cake from the cabinet instead because ordering breakfasts has been hit and miss.
Upon arrival to this restaurant, you will have to stand and wait at a please wait to be seated sign where you may possibly be ignored by several wait staff and have to wait for a good 8-10 minutes before you get seated. Then once your guided by the very lost wait stuff to your table, yet again you have a long wait to be served with menus and water then another longer wait for your orders to be taken. We have come here many times and the place used to be amazing and great customer service but seems like it’s no longer the case. Hopefully the food stands up to it previous glory days. Very disappointed with the quality of the service.
I’ve been there once. Super nice staffs and very good environment. The food is very good. Best latte art I’ve ever had in Auckland! Highly recommended!