Recent reviews

3 days ago

Absolutely Disappointing. Let me tell you why so you understand. Today is a special day for my wife and I so we booked in advance. I have to be honest some parts was great but overall the experience was worse than anything I’ve experienced. I was told on the phone today while confirming my booking that only smart shoes was allowed, matched with long pants and long sleeve shirts. I was already out in town with my tshirt jeans and casual shoes. So I quickly rushed to buy a full suit as I couldn’t make it home in time. Upon arrival I saw people in casual jeans and plenty of tshirts in the restaurant. I rolled my eyes. Hoping the food will calm me down, so all good. When I was ordering I wanted to order 15 dishes to share, which is my standard at a la carte, however the waiter said that’s too much, so I got the degustation for us instead. Unfortunately it wasn’t enough, the waiter was very professional and polite by the way. Complementary bread. This was embarrassing. Fresh bread is great, but come on. 2 of the 3 bread varieties was horrid, tasteless and cold. Matched with a tiny cut of boring butter. Not smoked, not fused, just boring butter on worse than bakery bread. 0/10 Anyways first dish sashimi wakame, was great. Gentle on the palate with a dab of umami to make the fish more interesting. Great starter. Buffalo cherry mozerella was very nice too. Both 7/10. Then came the creamed abolone, wow. This was the best tasting abalone I’ve had in Auckland. Worth ordering. 8.5/10 Then things started going downhill from here... Tuna Poke... come on... please... I thought this was fine dining. I bought shirt, pants and jacket to fine here, dress code instruction from the staff. I’ve had better tuna sashimi than this average tasting tuna salad. An embarrassment to the people in Hawaii where Poke is originated from. I found this dish very lazy, the kitchen add a sliced pickled radish in the middle of the plate. Tasted like a tuna nope. 0/10 You will start seeing a trend as you read as to how this kitchen operates... I quickly ordered a bottle of 2014 Pegasus Bay to clean my palate after this so called Tuna Poke. I did not want my tongue to shrivel and fall off before the rest of my meal turned up. Seared venison was next. I must’ve had some weird makeup on, because I swear they thought I was a small kitten with the portions presented. Tiny flaps of venison matched with sauce which seemed like the chef woke up one day thinking “oh! Let’s add some spices to gravy!” I just wanted to curl up and cry... thinking come on! You can do better! Why such tiny cuts? It wasn’t even premium venison, it’s like the kitchen has no experience on how to operate venison via sousvide, ovensear. It was good tender tiny clam like flaps of meat, but ruined by the sauce. 2/10 The crayfish linguine was an add on for $15. This was good. Acceptable. Delicious. Yum. 7/10 Sesame miso baked aubergine was next... this felt like a scam. Like I walked into my friends apartment back in uni, and he was an intern chef at a nice restaurant trying to come up with new ideas to impress the head chef. Lazy. Absolutely lazy and not creative. Tempura, would’ve been the better option, and take out the extreme sourness of the mango, that might’ve worked. Picture oven baked eggplant with reduced miso which you cannot taste, overpowered by supermarket yoghurt, plain feta too. Some extra tiny bits and pieces that don’t help the dish any more than the above raw materials. Disappointing. 0/10 The mushroom pastry... the pastry was excellent. Well prepped. But the mushrooms combined just tasted like a premium mushroom pie. Not sure if it was the baby enokitake, but something kept sticking to my teeth like caramel. Good pastry matched with soft brown like substance on the side of your plate, I will let your imagination roam. Not presentable. Not to mention lazy herbs on top. The lazy salads seems to be a frequent trend here too. 2/10 Now the duck breast. Finally something right. Perfectly cooked duck breast. Again in baby portions but at least cooked properly, gentle pink throughout. But why... oh WHY... WHY????? do u have to ruin it with lazy supermarket salads again! Beautiful vegetables on the bottom with good pastry.. but the lazy sprouts on top, same with many other dishes... come on....at least put some effort into making it all the way to 100% instead of just 70% for the good dishes. C for effort. So disappointing... so close but so far... 6/10 Anyways dessert was the final course matched with a palate cleanser... the sorbet good, the dried berries ok... the apple..huh? And the mucus texture substance at the bottom!? Wow..Why!? How Did the head chef let this out of the kitchen. Who came up with this silly mucus texture idea for a palate cleanser!... 0/10 At this point I was disappointed and hit repeatedly like a nail being sunk into a plank, unwilling to give up hope. Dessert came, my last grasp of “maybe this can turn around”... please please impress me... I picked up my spoon and took a taste, I thought it would be like French cafe, maybe worst case scenario like milse? Once the cake went into my mouth I cringed, then I tasted the plain orange, as if no work was done to it... then I quickly got the bill so I could get the heck out. 0/10 It must be very sad to read this for the chef. But if I don’t say anything someone else will be disappointed. No one deserves to spend $200+ per person to be slapped in the face at the top of the Southern Hemisphere. How, in the world. Did this happen. If you want the view, go dine at Orbit, better food downstairs at Depot too. If you want delicious fine dining where you can wear comfortable clothes in and not get incorrect dress code information by the staff over the phone about having to wear long sleeve and fancy shoes. Or maybe just want to enjoy a palate pleasing meal not a hit and miss one. There is other places such as Amano, Lava, giraffe, etc When I eat at a restaurant I want to be impressed by having my eyes light up by a dish, in which I make the “mmmmm” sound, followed by repeated nodding from my head, then closing my eyes to enjoy the senses in my mouth. That’s when I know I tasted really good food. For this restaurant only the abalone impressed me this way. Nothing else. Service: 0/5 (inaccurate dress code confirmation) Food Quality: 0/5 (only one impressive dish) Food Quantity: 0/5 (tiny pet size portions) Environment: 5/5 (The view was great) Presentation: 1/5 (lazy, very lazy supermarket herbs) Price per person: $140 degustation $125 wine which is a good price for a great environment. Just too bad the food did not live up to the standard. I hope they take this feedback and turn things around. As I would love to be back and be impressed in the future.

3 days ago

Absolutely Disappointing. Let me tell you why so you understand. Today is a special day for my wife and I so we booked in advance. I have to be honest some parts was great but overall the experience was worse than a trip to hell. I was told on the phone today while confirming my booking that only smart shoes was allowed, matched with long pants and long sleeve shirts. I was already out in town with my tshirt jeans and casual shoes. So I quickly rushed to buy a full suit as I couldn’t make it home in time. Upon arrival I saw people in casual jeans and plenty of tshirts in the restaurant. I rolled my eyes. Hoping the food will calm me down, so all good. When I was ordering I wanted to order 15 dishes to share, which is my standard at a la carte, however the waiter said that’s too much, so I got the degustation for us instead. Unfortunately it wasn’t enough, the waiter was very professional and polite by the way. Complementary bread. This was embarrassing. Fresh bread is great, but come on. 2 of the 3 bread varieties was disgusting, tasteless and cold. Matched with a tiny cut of boring butter. Not smoked, not fused, just boring butter on worse than bakery bread. 0/10 Anyways first dish sashimi wakame, was great. Gentle on the palate with a dab of umami to make the fish more interesting. Great starter. Buffalo cherry mozerella was very nice too. Both 7/10. Then came the creamed abolone, wow. This was the best tasting abalone I’ve had in Auckland. Worth ordering. 8.5/10 Then started going downhill from here... Tuna Poke... come on... please... I thought this was fine dining. I bought a shirt pants and jacket to come in. I’ve had better tuna sashimi than this average tasting tuna salad. An embarrassment to the people in Hawaii. Should be called Tuna Pokemon. How lazy do you have to be to add a whole picked radish slice in the middle of the plate. Tasted like a tuna armpits. 0/10 You will start seeing a trend as you read as to how this kitchen operates... I quickly ordered a bottle of 2014 Pegasus Bay to clean my palettes after this so called Tuna Poke. I did not want my tongue to shrivel and fall off before the rest of my meal turned up. Seared venison was next. I must’ve had some weird makeup on my face, because I swear they thought I was a small kitten. Tiny flaps of venison matched a sauce the chef woke up one day thinking “oh! Let’s add some spices to gravy!” I just wanted to cry... thinking Come on man. You can do better!why such tiny cuts? It wasn’t even premium venison, it’s like they didn’t know how to operate a sousvide, ovensear. It was good tender tiny clam like flaps of meat, but ruined by the sauce. 2/10 The crayfish linguine was an add on for $15. This was good. Acceptable. Delicious. Yum. 7/10 Sesame miso baked aubergine was next... this felt like a scam. Like I walked into my friends apartment back in uni, and he was a intern chef at a nice restaurant trying to come up with new ideas to impress the head chef. Lazy. Absolutely lazy and not creative. It just shows you have no idea about how good food is made. Picture oven baked eggplant with reduced miso, splash on some yogurt from a supermarket, plain feta too. And some extra tiny bits and pieces that don’t help the dish any more than the above raw materials. Omfg. Grow up. 0/10 The mushroom pastry... the pastry was excellent. Well prepped. But the mushrooms matched just tasted like a premium mushroom pie. Not sure if it was the baby enokitake, but something kept sticking to my teeth like caramel. Good pastry matched with dog crap, funny that coz the paste was similar texture too to dog crap too. Not presentable. Not to mention lazy herbs on top. The lazy salads seems to be a frequent trend here too. 2/10 Now the duck breast. God dam finally something right. Perfectly cooked duck breast. Again in baby portions but at least done properly, gentle pink throughout. But why... oh WHY... WHY????? do u have to ruin it with lazy salads again! Beautiful vegetables on the bottom with good pastry.. but the lazy sprouts on top... come on....at least put some effort into making it all the way to 100% instead of just 70% for your good dishes. C for effort. So disappointing... so close but so far... 6/10 Anyways dessert was the final course with a palate cleanser... the sorbet good, the dried berries ok... the apple..huh? And the snot at the bottom!? Omfg. Why!? How Did the head chef let this out of the kitchen. Who came up with this silly snot idea for a palate cleanser!... 0/10 At this point I was disappointed and hit repeatedly like a nail being sunk into a plank, unwillingly to give up. Dessert came, my last hope... please please impress me... took a taste, I thought it would be like French cafe, maybe worst case scenario like milse? Once the cake went into my mouth I cringed, then I tasted the plain orange like no work was done to it... then I quickly got the bill so I could get the F out. 0/10 It must be very sad to read this for the chef. But if I don’t say anything someone else will be disappointed. No one deserves to spend $200+ per person to be slapped in the face at the top of the Southern Hemisphere. How, in the world. Did this happen. If you want the view, go dine at Orbit, better food downstairs at Depot too. If you want delicious fine dining where you can wear comfortable clothes in and not get lied to by the staff over the phone about having to wear long sleeve and fancy shoes. Or just want to enjoy a palate pleasing meal not a hit and miss one. There is other places such as Amano, Lava, giraffe, etc When I eat at a restaurant I want to be impressed by having my eyes light up by a dish, in which I make the “mmmmm” sound, followed by a nod from my head, then closing my eyes to enjoy the senses in my mouth. That’s when I know I tasted really good food. For this restaurant only the abalone impressed me this way. Nothing else. Service: 0/5 (lied to me about dress code) Food Quality: 0/5 (only one impressive dish) Food Quantity: 0/5 (tiny pet size portions) Environment: 5/5 (The view was great) Presentation: 1/5 (lazy, very lazy supermarket herbs, other dishes on full plates) Price per person: $140 degustation $125 wine which is a good price for a great environment. Just too bad the food did not live up to the standard.

4 days ago

One word: Sublime! Must do in Auckland. Guys, you deserve 3 Michelin stars (and I have eaten in many Michelins around the world). My first night on my first ever trip to NZ. I was by myself but was given one of the best tables (window) and treated like a queen (or an important food blogger) from the moment I walked in. Thank you staff for making suggestions on how many courses to choose for my custom degustation (settled on 4) and what wines to go best with it (I was keen to venture outside of of Malborough/Otago safety net). Tips on what to order: Don’t miss linguine and venison. They are two “must have” dishes. However, everything else (I also had tuna and lamb) was to die for and it was only out of respect for fellow diners I refrained from licking the plates!!! Ps: very reasonable prices by world standards. Polished modern service. Well done guys!

5 days ago

Outstanding service, delicious food, amazing views of Auckland - definitely somewhere to visit for a special occasion / if you have guests you want to impress! Today was my third visit to the Sugar Club and they have been consistently superb. The signature crayfish linguine is still my absolute favourite dish - I'm going to be dreaming about it again tonight :)

3 weeks ago

Beautiful view, lovely service and had a really enjoyable time. Crayfish linguine was bloody delicious, if only the serving could be bigger! Some other sizings were a little small but all enjoyable. Only thing was I didn’t enjoy the chilli cocktail.

Name
The Sugar Club, Auckland CBD
Enquire Now
Level 53, Sky Tower, Corner of Federal and Victoria Streets, Federal Street, Auckland CBD, Auckland 1010
09 3636365
Price Guide
$$$$
Find out about listing on Aucklandnz.com
Powered by

The Sugar Club, Auckland CBD